NCA gives MultiChoice Ghana 30 days to respond to suspension notice
Accra – August 7, 2025
The National Communications Authority (NCA) has officially served notice to MultiChoice Ghana Limited of its intention to suspend the company’s authorisation to operate its Subscription Management Service for Satellite Television Broadcasting, citing public interest concerns over its pricing structure.
The move, triggered by a directive from Minister for Communications, Digital Technology and Innovation, Hon. Samuel Nartey George, follows an escalating standoff between the Ministry and the pay-TV operator, DStv, which the Minister has accused of imposing exorbitant and exploitative subscription fees on Ghanaian consumers.
Regulatory Grounds and Public Concerns
In a statement dated Thursday, August 7, the NCA cited Section 13 of the Electronic Communications Act, 2008 (Act 775) as the legal basis for its action, stating that MultiChoice Ghana’s pricing model is “inimical to the public interest.”
The Authority has granted the company a 30-day window to respond, as stipulated by law. During this period, MultiChoice Ghana may:
- Submit a written statement of objections
- Provide remedial actions
- Present its views to counter the planned suspension.
Minister vs. MultiChoice
The dispute intensified after the company’s response to earlier concerns was deemed unsatisfactory by the Minister. In its statement issued Sunday, August 3, MultiChoice Ghana described the directive as “regrettable”, asserting that further price reductions were not feasible under current market conditions.
However, the Minister rejected this stance, arguing that it ignored the current economic hardships faced by ordinary Ghanaians. He has since vowed to proceed with regulatory action to protect consumers and ensure fair pricing in the pay-TV market.
Stakeholders Weigh In
The NCA’s move has stirred national debate, with the Minority in Parliament urging a diplomatic resolution, advocating dialogue among the Ministry, the NCA, and MultiChoice Ghana. Nonetheless, Minister George insists the enforcement process will move forward, stressing that corporate interests must not override consumer protection.
This development marks a significant turning point in the regulation of digital broadcasting services in Ghana and could set a precedent for similar actions within the region.
Further updates are expected after the expiration of the 30-day deadline issued by the NCA.
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