HotDigitalOnline Privacy Policy

HotDigitalOnline (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information with transparency and respect. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile applications, listen to our online radio, visit our website, or interact with us in any other way.

1.  Who We Are

HotDigitalOnline is an online radio station based in the United Kingdom, offering related mobile applications (“apps”) for listeners. We are the “data controller” for UK data protection law.

If you have any questions about this policy, you can contact us at:

  • Email: info@hotdigitalonline.co.uk
  • Address: 62 Leytonstone Road, Stratford, London E15 1SQ

2.  Information We Collect

We may collect the following types of personal information when you use our website, apps, or streaming services:

  • Contact details (such as your name and email) if you subscribe to newsletters, competitions, or contact us.
  • Technical information (such as IP address, browser type, device, operating system, and app version).
  • Usage information (such as how you listen, app features used, pages visited, and session duration) through analytics, cookies, and in-app tracking.      Marketing preferences if you sign up for updates or promotions.

3.  How We Use Your Information

We use your information to:

  • Provide our radio streaming, apps, and online services.
  • Improve our apps, website, content, and listener experience.
  • Communicate with you if you contact us or subscribe to updates.
  • Run competitions and promotions (if you enter).    Comply with legal and regulatory obligations.

We will only process your personal data where we have a lawful basis to do so, such as your consent, our legitimate interests, or a legal obligation.

4.  Cookies and Tracking

Our website and apps may use cookies, analytics, or similar technologies to improve functionality, measure performance, and personalise your experience. You can manage cookie preferences in your browser or device settings.

5.  Sharing Your Information

We do not sell your personal data. We may share your data with:

  • Service providers (such as website hosts, app platforms, streaming providers, or analytics tools).
  • Regulators or legal authorities if required by law.

All third parties are required to handle your data securely and only for the purposes specified by us.

6.  International Transfers

If we transfer your data outside the UK, we ensure it is protected with appropriate safeguards, such as UK-approved data protection clauses.

7.  Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law.

8.  Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data.
  • Correct inaccuracies.
  • Request deletion of your data.
  • Object to processing or restrict use.
  • Withdraw consent (where consent is the basis for processing).
  • Lodge a complaint with the Information Commissioner’s Office (ICO) (www.ico.org.uk).

To exercise your rights, contact us at info@hotdigitalonline.co.uk.

9.  Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page (and within our apps) with a revised date.

Last updated: 22nd August 2025

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